Shipping Policy

Thank you for shopping at Ember and Eve. We’re committed to delivering your order safely, quickly, and efficiently. This Shipping Policy outlines how we handle and fulfill all orders placed through our website at emberandeve.net.

Order Processing

Orders are processed Monday through Friday, excluding holidays.
Please allow 1–3 business days for order processing before your items are shipped. Orders placed after 2 PM (local time) or on weekends will begin processing the next business day.

Shipping Methods & Delivery Times

We offer domestic and international shipping options. Delivery times may vary depending on your location and the shipping method selected at checkout.

United States:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

International Shipping:

  • Standard International: 7–21 business days
    International shipping times are estimates and may vary based on customs, local carriers, or delays outside our control.

Shipping Costs

Shipping rates are calculated at checkout based on your shipping address and selected delivery method. We may occasionally offer free shipping promotions, so be sure to subscribe to our newsletter for updates.

Customs, Duties & Taxes (International Orders)

All international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Tracking Your Order

Once your order ships, a confirmation email with your tracking number will be sent to you. You can use this number to monitor the status of your delivery via the carrier’s website.

Address Accuracy

Please ensure your shipping address is correct at the time of purchase. Ember and Eve is not responsible for delays or delivery issues caused by incorrect or incomplete address information. If your order has not shipped yet and needs to be updated, please contact us immediately.

Delivery Delays

While we strive for prompt delivery, we are not responsible for delays caused by weather, postal service disruptions, customs processing, or any other circumstances beyond our control.

Questions?

If you have any questions regarding your shipment, please contact us at:
jillm37@yahoo.com

We’re here to help and ensure your shopping experience is smooth from start to finish.

Thank you for choosing Ember and Eve — where beauty and intention meet.